E-Services

Mobile Payments

Reach for your smartphone the next time you pay.

Leave your Town & Country card at home and pay with your favorite mobile device instead. Whether it’s Samsung®, Apple®, or Android™ — your payment is always secure and always private.

Your card number is never used with your payment, so there's no need to share sensitive account information at the register. Best of all, it's quick. The next time you pay at the register, just pull out your device and pay. Easy as that! 

See more details below — then enroll your Town & Country debit or credit card today!

Apple Pay®
ApplePay-Device
apple pay

Available on wide lineup of Apple devices:

  • iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE
  • Apple Watch paired with iPhone 5 or later
  • iPad Pro, iPad Air 2, iPad mini 4, iPad mini 3

Setup is simple with the Wallet app:

  • Simply add the card from your iTunes account to Wallet
  • Add more cards on iPhone within the Wallet app
  • Just tap the plus sign and follow the onscreen instructions

Easy to pay:

  • Hold your iPhone near the contactless reader with your finger on Touch ID
  • Or you can double-click the Home button when your iPhone is locked

It’s safer to pay with your fingerprint:

  • A unique number is assigned, encrypted, and stored in a secure chip
  • When you make a purchase, the unique number, along with a transaction-specific security code, is used to process your payment
  • Your credit or debit card numbers are never shared with merchants or transmitted with payment

HOW CAN I USE APPLE PAY TO MAKE PURCHASES?

With Apple Pay, instead of using your actual credit and debit card numbers when you add your card, a unique Device Account Number is assigned, encrypted and securely stored. And when you make a purchase, the Device Account Number alongside a transaction-specific dynamic security code is used to process your payment. So your actual credit and debit card numbers are never actually shared by Apple with merchants or are transmitted with payments.

To use Apple Pay in stores that accept contactless transactions.

Look for the contactless symbol at the register. When the cashier is ready, hold your iPhone close to the contactless reader.

Use Touch ID to verify the payment with your fingertip. A subtle vibration and beep verifies that your payment information has been sent.

If asked for the last 4 digits of your card number, provide the last 4 digits of the Device Account Number, which can be found by selecting the ⓘ icon in Passbook

In participating apps, checking out is as easy as selecting Apple Pay and placing your finger on Touch ID.

ADD YOUR CARD TO APPLE PAY

If the credit card you'd like to use with Apple Pay is already in iTunes, you can quickly add it to Passbook by opening Passbook and entering the card security code.

To add a new card to Passbook, use the iSight camera to instantly capture your card information, or type it in manually. Once your card is loaded successfully, your card will appear in Passbook.

FREQUENTLY ASKED QUESTIONS ABOUT APPLE PAY

What is Apple Pay?

Apple Pay is a new way to pay using the iPhone® 6, iPhone 6 Plus, Apple Watch1, iPad Air 22, or iPad mini 32. Just add your favorite credit or debit card to Passbook and you'll continue to enjoy all the rewards, benefits, and security of your card when you use Apple Pay. There's no charge for adding your card to Passbook or using Apple Pay.

1 Apple Watch will be available in mid 2015 and will be Apple Pay compatible with the iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, or iPhone 6 Plus for in-store purchases only.
2 iPad Air 2 and iPad mini 3 are Apple Pay compatible for purchases in apps only.

What are the benefits of using my card with Apple Pay?

Apple Pay is easy and secure. It's a new way to pay, with enhanced security features that help protect your credit and debit card information. Payments are authorized using Touch ID and your actual credit or debit card account number is not stored on your device. You'll continue to enjoy all the rewards, benefits, and security of your card when you use Apple Pay.

Which of my Town & Country cards can I use with Apple Pay?

Apple Pay is available on all Town & Country-branded Visa® cards.

How do I add my credit or debit card?

Passbook stores your credit or debit card for use with Apple Pay. If the card you'd like to use with Apple Pay is already on-file in iTunes, you can quickly add it to Passbook by opening Passbook and entering the three digit card security code from the back of your card.

To add a new card, open Passbook, then swipe down and tap the plus sign. Follow the instructions to add your card data manually or using the iSight camera to instantly capture your card information.

Once your card is loaded successfully, a card image similar to your credit card will appear in Passbook along with a message saying that your card is ready for Apple Pay. You'll also receive a confirmation enrollment email.

Why doesn't my card image in Passbook look the same as my actual credit card?

In some instances, your card image in Passbook may reflect a representation of your Town & Country-branded card.

How do I make my credit or debit card my default card?

The first card you add into Passbook automatically becomes your default payment card for Apple Pay, but you can go to Passbook at any time to pay with a different card or select a new default. Just go to Settings > Passbook & Apple Pay, tap on Default Card, and select your card.

Where can I use Apple Pay?

Apple Pay is currently accepted at hundreds of thousands of stores and within participating apps.

For a complete list of stores and apps compatible with Apple Pay, visit apple.com/apple-pay/where-to-use-apple-pay/.

Is Apple Pay safe and secure?

Apple Pay is safe and secure. Your actual card number is not stored on your device or transmitted with the transaction. When you add your credit card to Passbook, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element, a dedicated chip in iPhone, iPad, and Apple Watch. And when you make a purchase, the Device Account Number alongside a transaction-specific dynamic security code is used to process your transaction. If the merchant requests the last 4 digits of your card number, please provide the last 4 digits of the Device Account Number, which can be found by selecting the ⓘ icon in Passbook.

And, don't forget, your purchases are protected with $0 Fraud Liability on Unauthorized Charges. If you ever suspect fraud on your account, please call us at 800-649-3495.

Where can I find my device account number?

For security, Apple Pay uses a Device Account Number, which is a unique number assigned to each card. If the merchant requests the last 4 digits of your card number after you've made a purchase with Apple Pay, please provide the last 4 digits of the Device Account Number, which can be found by selecting the ⓘ icon in Passbook.

What do I do if I lose my card?

If you lose your card, please contact us immediately. Your actual card will be deactivated, but you can continue to use Apple Pay since Apple Pay uses a unique Device Account Number and not your actual credit card number. Once we reissue you a new card, your Apple Pay information will be updated automatically.

What should I do if I lose my iPhone, iPad or Apple Watch?

With Apple Pay, you authorize each purchase with Touch ID or your passcode. These features help prevent other people from using Apple Pay on your iPhone or iPad.

If your iPhone or iPad is lost or stolen, you can go to icloud.com/find or use the Find My iPhone app to suspend or permanently remove the ability to pay from that device with Apple Pay. Your cards will be suspended or removed from Apple Pay even if your device is offline and not connected to a cellular or Wi-Fi network.

You can also call the number listed on the back of your card. Let one of our Card Services Representatives know that you lost your device and they will suspend or remove your cards from Apple Pay.

Please note: We cannot remove non-Town & Country issued cards from your Apple Pay wallet. You will need to contact those issuers separately.

Android Pay®
AndroidPay-Device
Andriod-Pay-Logo

Available on your Android device:

  • Works with smartphones and tablets running Android 4.4 KitKat and above
  • Can be used at hundreds of thousands of stores

Simple setup:

  • Download the Android Pay app.
  • Add your Town & Country card(s)
  • You’rw now ready to make payments quickly and securely

Easy to use:

  • Look for the contactless symbol wherever you shop
  • Simply unlock your device and tap to the terminal to pay

Secure payments:

  • A unique number is used instead of your actual card information
  • You're also covered by Zero Liability

Add Your Card to Android Pay

AndroidPay-AddCard-1 AndroidPay-AddCard-2
Samsung Pay®
SamsungPay-Device
SamsungPay-Logo

Available on latest Samsung devices:

  • Galaxy Note 5, Galaxy S6, Galaxy S6 Active, Galaxy S6 Edge, Galaxy S6 Edge+, Galaxy S7, Galaxy S7 Edge

Setup is simple:

  • Launch the app and load all of your Town & Country cards
  • Use Samsung Pay to make secure payments

Easy to use:

  • Just swipe from the bottom of your device screen
  • Authorize with your fingerprint and hold your device at the terminal
  • Works at both the older magnetic stripe terminals and the new contactless payment terminals

Simple and highly secure way to pay:

  • Your full card number is not stored on your mobile device
  • Transactions are authorized with your fingerprint and a random token
  • You're also covered by Zero Liability