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Mobile and Online Banking Application Deletion

Town & Country FCU values your privacy. If you wish to delete your online banking account (the account you use to log in to TCFCU’s online banking system and mobile app), contact us at 800.649.3495.

Please note that when your account is deleted:
  • You will no longer be able to log in to online banking or the Town & Country mobile app.
  • You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements and/or tax documents, your preferences will be changed to receiving paper statements and paper tax documents.
  • If you have a Rewards Checking account you will no longer qualify for the rewards.
  • Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, Member to Member Transfers, and scheduled or recurring transfers, as well as any history for any of these services. 
  • Your Town & Country financial accounts and loans will remain open and unaffected. This action is only used for deleting your online banking account.

Important note: deleting your account will NOT reset your password. If you need help with a password or cannot access your account, please use the Forgot Password Link or call us at 800.649.3495.

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