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  • Fraud Security
    For safety and security

Protect yourself and your account from fraud and identity theft

While anyone can fall prey to fraud and identity theft, there are many ways to minimize your risk. Follow these helpful security tips so you can protect yourself and your accounts.
  • Be cautious when providing personal information. Do not give out information such as your Social Security number and account or credit card information over the telephone, in person or on the internet.

  • Utilize account alerts. Sign up for alerts through email and text in the online banking platform.
  • Protect your Social Security number. Do not store your Social Security number or those of your children and other family members in your wallet or purse.
  • Report lost or stolen checks, credit or debit cards immediately. By requesting a stop payment, Town & Country will block payment on the check numbers or account numbers involved.
  • Important document storage. Store cancelled checks, new checks and account statements in a safe place.
  • Questionable inquiries. Notify us of suspicious phone inquiries such as those asking for account information to “verify a statement” or “award a prize.”
  • Review your credit report. Do this at least once every year. Make sure all information is up-to-date and accurate.
  • Memorize your PIN (Personal Identification Number). Refrain from writing it down on something in your purse or wallet.
  • Tear up or shred any pre-approved credit offers to which you do not respond. Thieves can use these offers to assume your identity.
  • Keep mail secure. Don’t mail bills or sensitive information from your home or unsecured mailboxes. Retrieve and review your mail promptly. Thieves may use the personal information contained in your mail to steal your identity.
  • If you do not receive your regular bills when expected, call the company to find out why.
  • Review your monthly account statements thoroughly. Investigate suspicious items immediately to head off any possible fraud before it occurs.
  • Monitor what you carry with you. Don’t carry your Social Security card, passport or birth certificate unless needed that day.

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